How it Works

Three steps from messy inbox to calm operations.

No developers needed. No migration. Your team will be replying from a single inbox in minutes.

1Connect

Connect your channels

Plug in WhatsApp Business, Instagram, and drop the Webchat widget on your site. Authenticated securely via official OAuth.

WhatsAppconnected

Instagramconnected

Webchatconnected

2Automate

Let AI & rules do the work

Build automated flows: greet new messages, answer FAQs with the AI Agent, and route to the right team automatically.

ifWhatsApp message arrivesgreeting

ifkeyword "price"send catalog

iftopic is paymentFinance team

3Analyze

Measure and improve

See response time, volume per channel, and team performance in real time. Catch bottlenecks before customers feel them.

Avg. response

38s

↓ 62% this month

Resolved

94%

↑ 8.4% this month

Highlights

Built for teams handling many conversations.

AI Agent

An AI assistant that knows your product.

Train the AI Agent on your product catalog, FAQs, and policies. Answer common questions instantly 24/7 and hand off to a human when needed.

Train from documents, URLs, or Google Sheets
Automatic handoff to a human agent
Replies in Indonesian & English

Learn about AI Agent →

AI Agent screenshot

Broadcast & Campaigns

WhatsApp campaigns that feel personal.

Run targeted broadcasts to customer segments using approved templates. Track delivery, reads, and conversions from a single dashboard.

Certified WhatsApp Business templates
Segmentation by tag & activity
Real-time delivery & reply reports

Learn about Broadcast →

Broadcast screenshot

Team & Collaboration

Work together without stepping on each other.

Assign conversations to people or teams, leave internal notes, and see who is typing in real time. No more customers replied to twice.

Auto-assignment based on rules
Internal notes & teammate mentions
Online status, SLA, and per-team hours

Learn about Team →

Team screenshot

Pricing

Plans that scale with you

Pick a plan that fits your team. Cancel anytime — no contracts.

Starter

Multi-channel inbox and team collaboration for growing teams.

Rp 249.000/month

Get started

3 channels across WhatsApp, Instagram, and Web
5,000 messages/month
3 team members
Shared chat inbox
Contacts database
Message templates
Scheduled and bulk messaging
Broadcast to multiple contacts
Chat assignment and reassignment
Dashboard analytics and reports
Priority email support

Professional

Full chatbot power, team controls, and advanced analytics for scaled operations.

Rp 599.000/month

Get started

Everything in Starter, plus:

10 channels across all platforms
10,000 messages/month
5 team members with RBAC (custom roles and permissions)
Smartest AI chatbots with routing rules and MCP tools
Document upload and web-crawl knowledge base
Webhooks and activity audit log
Advanced analytics (peak hours, sentiment, per-channel)
Full API access (100k calls/month)
Priority support

Enterprise

For larger teams with custom needs.

Custom

Contact Sales

Everything in Professional, plus:

Custom channel volume across all platforms
Custom message capacity
Custom team size with full RBAC
Single Sign-On (SAML / OIDC)
White-label and custom branding
Custom integrations and API extensions
Dedicated account manager
Custom onboarding and team training
Audit log retention and compliance reporting
Custom SLAs and dedicated 24/7 priority support

See yearly savings & full comparison

Mobile App

Reply to customers from anywhere.

Carry the Qwetty inbox in your pocket. Real-time notifications, fast replies, and full customer context — all on Android and iOS.

Push notifications for incoming messages
Reply, assign, and leave notes without opening a laptop
Automatic sync with the web dashboard

Download on theApp Store

GET IT ONGoogle Play

9:41

Qwetty

Hi Junnaedi

owner

Search chat...

Muhammad Ridwan