One inbox for catalog DMs, orders, and complaints.
Instagram DMs asking about stock, WhatsApp "where's my tracking?", live-chat complaints — Qwetty pulls them into one inbox so your team can reply fast and sell more.
Instagram DMs on one phone, WhatsApp on another, web chat on the admin's laptop. Easy to miss, hard to split across a team.
"Is this in stock?", "How much is shipping?", "What's today's promo?" — human agents burn time on repetitive answers.
Shoppers ask about a product and vanish. No systematic way to pull them back.
Returns, damaged goods, missing tracking — without centralized message history, CS struggles to resolve quickly.
WhatsApp, Instagram DM, Webchat, and Messenger land in one inbox. Assign to an agent or team in a click.
Train the AI on your catalog and store policies. Stock, shipping, and promos get instant answers; humans focus on closing.
Run segmented WhatsApp campaigns and see delivery, reads, and conversions in real time.
Send product catalogs via WhatsApp template with images and an "Order Now" CTA.
Tag VIPs, first-time buyers, or cart abandoners to broadcast only to who's relevant.
When the AI isn't sure, the conversation auto-routes to an available agent.
Try Qwetty free for 14 days. Connect WhatsApp, Instagram, and Webchat in minutes.