Six pillars built for teams handling many customers at once — from AI deflection to enterprise-grade security.
Train the AI Agent on your product catalog, FAQs, and policies. Powered by the latest LLM models, it answers common questions instantly 24/7 and hands off to a human when the conversation needs a human touch.
Run targeted broadcasts to customer segments using approved templates. Track delivery, reads, replies, and conversions from a single dashboard. Schedule for the right moment and respect WhatsApp's 24-hour messaging windows automatically.
Assign conversations to people or teams, leave internal notes that customers never see, and watch real-time presence so two agents never reply to the same chat. Track SLA per team and route by business hours.
WhatsApp, Instagram DMs, story replies, and Webchat conversations land in one ranked inbox. Filter by channel, status, assignee, or tag. See the full message history per contact, no matter which channel they used yesterday or today.
Tag VIPs, first-time buyers, or hot leads as conversations happen. Segment by tag, channel, or behavior to broadcast only to who's relevant. Push qualified leads to HubSpot, Google Sheets, or Airtable with built-in integrations.
Custom roles with granular permissions, a complete audit log of every team action, and API keys with IP whitelisting. Your data is encrypted in transit and at rest, hosted on Tier-1 infrastructure with 99.9% uptime on the Scale plan.
Try Qwetty free for 14 days. No credit card. No commitment. Your team will thank you.